Our Shipping & Delivery policy has the latest information about eligible destinations, delivery timing, tracking, and large-item shipments.

Once an order ships, tracking details are sent to the email address used at checkout. Please check your order confirmation before contacting support.

Setup varies by model. Review the product page and included manual before purchase for the model-specific assembly, storage, and safety information.

Start with your routine: desk walking, fold-and-store, incline training, or a model with elevated handrails. Compare the product pages for belt size, speed, incline type, capacity, and folded dimensions.

Not every walking pad is designed for the same use. Check the speed range, handrail design, and product-specific guidance on the individual product page before choosing a model.

Incline capability and adjustment type differ by model. Use the product comparison and specifications on each product page to choose the level of incline that fits your routine.

Each product page includes its specific belt size, maximum user capacity, speed, incline, folding features, and key product details.

Compare both in-use and folded dimensions on the product page. Leave sufficient space around the treadmill and follow the placement guidance in the product manual.

Maximum user capacity is specific to each model. Always use the capacity shown on the product page and in the product manual for the exact treadmill you are considering.

Handrail design varies by model. Please review the product images and specifications to confirm whether a model has fold-down, elevated, or fixed handrails.

Use the maintenance schedule and instructions supplied with your model. Keep the belt and surrounding area clean, and contact support if you need troubleshooting help.

Use a stable, level surface and follow the placement guidance in your product manual. A suitable treadmill mat can help protect flooring and support a stable setup.

Check the specifications and manual for your selected model before use. For safety, follow the power and placement instructions supplied with the product.

Warranty coverage is listed with each product. If you need help with a product issue or replacement parts, contact support@bogykik.com with your order details.

Return eligibility, return costs, and refund timing are detailed in our Returns & Refunds policy. Please review it before starting a return.